Different stakeholders Essay

D1: Evaluate the influence different stakeholders exert in the organisation. Introduction Each stakeholder is important to the business, however, some are more important than others. I have chosen the top three that I think are the most important and in this word document, I will evaluate how these stakeholders influence the NHS and McDonalds. McDonalds Owners The owners are very important in McDonalds, because they’re the people that invest in the business and make sure that it runs smoothly to be able to give a good service and provide the customers with high quality food. They have to make sure that the each of the fast food restaurants are kept clean and designed well, to attract the customers and make them enjoy their time while having their food. This brings more costs with it; therefore the owners have to make sure that they have enough money when investing more money into the restaurants. They also have to make sure that McDonalds is fully equipped to be able to prepare the food that’s on the menu. When hiring new members of staff, they have to follow the procedures to make sure that they do it correctly. The people that they hire need to be suitable for the job and meet all of McDonald’s requirements and if failed to do so, it could have a big impact on the business and its overall success. Owners also need to make sure that all of the rules and regulations are followed so they don’t get into trouble for going against the law. If any of their employees don’t follow these rules, they are the ones to deal with it. The owners are in control of finance of the business and it’s budgeting. They need to make sure that the money is divided equally and controlled as it’s very easy to fall into debt but harder to get out of it. However, the owners don’t deal with everything themselves as their restaurants are all over the world; therefore they have their trusted people that deal with most of the issues that they don’t have time to deal with. For example, these people working for the owners have a high position within the business and they’re in charge of staff and the way separate restaurants are run. They have to motivate the stuff so they can be happier and enjoy their job more to provide a better quality service to the customers and this way improve the reputation of the business and help to make more profit as happy customers  are most likely to return to McDonalds repeatedly. Employees Employees working in McDonalds have to be well-trained to be able to prepare all of the food and serve the customers in the way that meets their expectations. Without staff, the restaurants wouldn’t be running because there would be no one to serve the customers and it’s not like McDonalds is a small family-run business so the owners could just do all the work themselves. There are many different departments within McDonalds and people are trained for different job roles but they still work together as a team to create overall business success. Employees also have to meet all of the customers’ expectations, whether that’s when preparing their food or serving them. They have to be friendly, patient and caring. The customers’ satisfaction should be the most important to them. However, they want to work in good working conditions and they want to know that they have a secure job, so the employers must make sure that they provide them with these. They might also expect a decent pay considering their job role consists of being on their feet during their shift and keeps them very busy. They can’t expect the pay to be too high at the same time because working in McDonalds doesn’t require any previous experience as full training is given and there’s no particular education expectations that the employees need in order to work in this fast food restaurant. Customers Customers in McDonalds are important, that’s why they’re in the top 3 in terms of how important they are to the business. They are the ones eating the food that McDonalds provide and in return they want to receive a high quality meal for a good price and they want to receive a good service when having their meal. If the business didn’t meet all of these expectations and they would give the customer sub-standard food, the customers might decide they don’t want to visit the restaurant again and it will affect the long-term profit that the business makes, it will also affect the reputation of McDonalds, therefore other customers might behave differently and have a negative opinion on it. The customers might chose to use other fast food restaurants such as Subway, KFC or Burger King who are a competition to McDonalds and it will affect its market share. Customers have an influence on the food that’s served in McDonalds, the quality of it and its price. To be able to charge low prices, the fast food restaurant might have to accept a low profit margin on their products. To be able to prepare high quality food and serve them in the right way, they might need to spend a lot of time and money to train the staff. It’s essential to meet the needs of customers in McDonalds if they want to carry on being a successful business and achieve their aims. NHS Government The government finances NHS, therefore without it, the service couldn’t be provided for free and some people could be affected by that as they might not have the money to pay for expensive health services and their health would be at risk. They are the ones to make sure that everything runs smoothly so a high quality service can be provided. They have to make sure that the NHS has all of the equipment needed to provide the service, that enough staff are hired to carry out these services and that they have the right qualifications and experience. The government needs to make sure that people working for the NHS are not over-working because they have a hard job as it is and they’re taking care of patients, so if they don’t have enough rest, they won’t be able to give a high standard service . Employees The employees in NHS are nurses, doctors and admin staff, all working in hospitals. These people have to have previous experience and they also have to have the right qualifications because they’re dealing with serious matters which is other people’s health, therefore they will want to work in a good environment, have a secure job and receive a good pay. These requirements will have an impact on the business because to be able to provide a good working environment, they will have to invest more money into it for example giving staff longer breaks or making sure that the working conditions are good. Also, high rates of pay will affect the finance of the business; however, if the staff doesn’t receive enough money for their job role, they might not be motivated to work. This will affect the way the business operates and gives out a service because it wouldn’t be a high standard. This would change the public opinion on NHS and then they would expect more from the government if their needs weren’t satisfied and  therefore, the government would have to invest more money in the NHS. The employees have a big impact on the service that is given out to the general public. Patients Patients are very important in the NHS because the NHS basically exists for people. If no one used their services, there would be no point of this existing because it’s a free health service provided to people that simply can’t afford it. If no one used the NHS services, the government would just pointlessly spend money on something that isn’t needed. However, when the patients decide to use the NHS, they have certain expectations that need to be met. They want to be treated equally and receive the health service they really need, whether it’s something simple or more serious. They are not expecting to pay for any help that’s given to them, they want the doctors and nurses to be friendly and helpful and they also expect the overall place to be in a good condition and atmosphere to be friendly and comfortable. The patients can give feedback after they have received a service, whether it’s to the company itself or whether it’s to family and friends who can then enjoy the use of the service too and make it more popular. The patients are also the ones who influence the products and services that the NHS provides because these need to be suitable for the patients themselves and meet their needs and requirements. Summary There are many different people working in different areas and departments of McDonalds and each of these groups have an effect on the company and how well it’s doing. Some of these stakeholders work together to achieve a mutual aim, whereas others work individually to achieve their own. There are also groups of stakeholders who don’t agree with each other and there are some opposing interests between them, therefore the business needs to be ready to resolve these differences. Overall, I think the owners, employees and customers are the most important stakeholders for McDonalds, because without them, the business simply wouldn’t be running or they wouldn’t be able to achieve success. If the owners of McDonalds didn’t invest enough money into the business to make it appealing to its customers and they didn’t hire the right employees who would meet the customers needs and expectations, the business wouldn’t be successful overall and they wouldn’t  be able to expand like it has. The most important stakeholder for the NHS is the government because they are the ones who are in charge of the NHS and they fund them. Without the money that the government invests in the NHS, they wouldn’t be able to provide patients with free health service and therefore the patients might not be able to afford healthcare. The employees such as doctors and nurses are very important because the NHS needs experienced people to work for them and to provide the service to their patients but also meet their business aims.

Attitudes and Behaviors Essay

So let’s start by saying that attitudes have two main components those happen to be beliefs and values. Beliefs are statements while values are judgments. When it comes to persuasion a person might have their own attitude and have it rub off so to speak onto another person or several other people. We tend to use this on a daily basis for things that we want whether that be for ourselves or from other people. When it comes to conformity many individuals will change their behaviors to fit in with other people that they involve themselves with. This could potentially mean that you could lose your own identity and become someone completely different from whom you truly are. When it comes to bias we are all wired to have judgments and prejudice many times people will use this judgment and have a set attitude on people, places and things. Only people can change their behaviors. Psychologists define attitudes as a learned tendency to view things in certain ways. This can include people. Places, issues and events that occur in a person’s life. Attitudes form from the experiences that you go through, they could direct from personal experiences or from the observation of other individuals. Attitudes can be learned in several different ways. Classical conditioning can impact your attitude to different products. Operant conditioning can also help in how attitudes are developed. When someone you like has a different attitude your attitude more than likely will change to be the same as the other individual. Researchers have come to the belief and conclusion that people behave according to their attitudes under a lot of circumstances. Cognitive dissonance is when an individual experiences, psychological stress caused by conflicts from thoughts and beliefs in a person’s everyday life whether that be from work, relationships, money problems. In order to gain back control people often change their attitudes based on actual behaviors. Attitudes can change just like people can. You can turn your thought process around just  like you can with many other things. Classical conditioning can create positive emotional reactions. Operant conditioning can be used to strengthen attitudes and behaviors that you are lacking or that are weak. People can also see how negative people act and decide that they don’t want to be that way and that can drastically change a person’s mind on how they think. Life events such as death, sickness, relationship loses and other important things can make a person realize what they have and what they need to be grateful for but also can help them understand their thought patterns were incorrect and that they need to change that in order to have a better life for not only themselves but the people that they associate themselves with. The theory of persuasion says that people can alter their personal attitudes in two ways. They can be motivated to listen and to think about what is being said to them which can make them open up to different ideas and thoughts or they could simply be influenced by good positive people that they are around on a daily basis. In order to change a individual s behavior you must change your thought process completely. http://www.examiner.com/article/bias-attitude-and-prejudice http://www.cios.org/encyclopedia/persuasion/Aintroduction_4nature.htm http://psychology.about.com/od/socialinfluence/f/conformity.htm

Proposal Arguement Research Example | Topics and Well Written Essays - 1250 words

Arguement - Research Proposal Example It is imperative that this problem is dealt with and addressed with the urgency it deserves. We should, therefore, emphasize educating our youth especially teenagers and use them as missionaries to educate the entire community across Florida. This will extend to the rest of America and the world as a whole about the alarming effects of this problem. Due to the lapse of nutritional sense in America, I have taken it as my agenda to champion teaching of nutrition classes among teens in Florida. This is so that we can have a breeding ground where we can get personnel who can tackle this problem in the near future in Florida and across the globe. This will in a great way help get rid our region certain self-inflicting diseases and turn better the health of our future. With this, many people taking poor diets, one has to really ask: who is actually paying attention to what is going on persons taking poor nutritional diets? Currently the negative impacts on health have been predominantly ca used by poor nutrition. As a result, the latest statistics are above board and stress further the need for the urgent remedy through teen education. For instance, it has been noted that 11% of high school students suffer from nutritional disorders, and 30% is the percentage of persons who die because of disabilities. It has also been noted that 33% of persons losing their lives due to cancer all trace their way back to poor nutrition. The teenagers that we endeavor to empower have also been revealed by statistics to have very serious problems. This is especially young women whereby 90% of those who suffer from nutritional disorders who are within the range of 12-25 years are actually women. The numbers of child deaths, which are cancer related are about 50% (Caroldo 58). On the other hand, it is very vital to note that, despite the effects of malnutrition affecting a higher number of youths, it has also has been shown to cause low birth weight coupled with increased morbidity and mo rtality, as well as cases of dental carries among children. Among other various disorders that have been attributed to poor nutritional habits are disorders such as hypertension, type 2 diabetes, hyperinsolinemia, dyslipidemia, atherosclerosis and certain types of cancer (Mudry 73). I want to draw my attention to the case of overweight and obesity to illustrate how grave the situation is. Statistics have indicated that more than one billion adults worldwide are overweight with more than three billion clinically obese. The pandemic of being overweight, as well as obesity impacts by not only reducing quality of life and gigantic healthcare related expenses, but also an augmented risk of death. Trend analysis, in connection to obesity, has shown that a huge section of the populace is not as active as they ought to be. Furthermore, they are still simultaneously eating more than they should (Musser 18). The question here is whether these people informed on the importance of good nutritio nal habits. Although it has been indicated that poverty has taken its role as a precursor to poor feeding habits, ignorance remains the major challenge among the people of Florida. This is because many persons with the ability of proper access to food still suffer from nutritional related disorders (Williams 92). People in our State have been ignorant about nutritional issues

Children's testimony as evidence Essay Example | Topics and Well Written Essays - 250 words

Children's testimony as evidence - Essay Example In this respect the query about reliability of child’s words can be rather controversial. As a rule child’s vision of the surroundings differs from the view of adult person. Children have peculiar perception of the world. Combining their plain and rather naive comprehension with rich imagination, children are prone to exaggerate or even concoct some facts. Judicial practice shows that sometimes children are able to add false details to the description of the case or, on the contrary, pass over in silence crucial information. This happens because of the several reasons. First explanation is child’s personal feelings of fear or embarrassment. Second one is emotional surge that overcomes a child in a moment of analyzable event, after which he or she may have obstacles to remember everything that has occurred. However, when children deal with private insult, their testimonies may really help to achieve closure. History knows a lot of cases when hearing child’s testimony about sexual abuse, representatives of courts have not doubted the truth of stated words. In such particular cases all emotions, anxiety, offence and pain that is impossible to counterfeit can be seen on the face of the child.

History of Graphic Design Essay Example | Topics and Well Written Essays - 1000 words

History of Graphic Design - Essay Example In fact, in a way the artists in the 20th century happened to be way less burdened by utilitarian expectations (Lupton 1). Therefore, the graphic designers in the 20th century were as prone to tempering their creativity with an inclination for providing universal solutions, as the artists before them. The way they differed from them was in the sense that they happened to live in an age and time, that surpassed any other age in terms of a rapid and mass proliferation of new ideas, influences and ways of doing things. The graphic designers in 20th century happened to be denizens of a world that was rapidly changing. Artists, as individuals affiliated to other vocations had to contend with and make sense of an array of social, cultural, political and economic influences (Heller & Chwast 169). An array of social events and trends like an enhanced participation of women in the Western social and economic life, a rising working class, rapid industrialization and advent of technologies of mass production, and extensive urbanization impacted artists with an accentuated sense of novelty. The proliferation of a scientific mindset and way of life did make the 20th century graphic designers grasp and appreciate the linearity imminent in mathematical forms. The 20th century graphic designers lived in an era where a sense of disillusionment engendered by the Wars was giving way to rapid progress made possible by science and technology. In fact, the versatility, variety and variation marking the 20th century is amply illustrated by the host of art movements it initiated and encouraged like, Arts & Crafts movement, Art Nouveau, Futurism, Bauhaus, Art Deco, Dada, etc (Heller & Chwast 12). The 20th century graphic designers owed allegiance to a salubrious mix of artistic, corporate and political motivations. One big factor that encouraged them to do so was that for the first time in the history of art, the artists did have access to the means,

Personal Savings and Insurance Essay Example | Topics and Well Written Essays - 1250 words

Personal Savings and Insurance - Essay Example at the very primitive reason behind an individual’s or a family’s savings is financial security which guarantees safety for the basic necessities for living. There is also a need of financial security for unexpected emergencies, illness or unemployment. This trend of saving for safety needs is very evident in families with income which is neither very large nor very small. Families with large income do not need to save for safety needs and families with small income do not have any extra sums to save for safety needs. Individuals with smaller families prefer to save money for improving their lifestyles and like to spend on luxury items like vacation trips, nicer car and purchasing property. This trend is observed in people having no children. These luxury items tend to change the lifestyle of the individuals as a whole and give a substantial return to the individuals for their savings according to their perspective. This tendency is present in all individuals but is mostly observed in family heads with larger incomes. Such individuals give priority to saving money for their relationships and consider saving for children’s education, gifts for relatives etc their responsibility. When the individuals have fulfilled all the basic and primitive needs of their life, they move forward towards the higher objectives and for the fulfillment of those higher objectives they require savings. This trend is observed in older people with comparatively larger incomes who want to spend their money in charity and some of them also want to set up businesses of their own. The tendency is to achieve the goals which they set up for themselves at earlier ages of their lives. 6. The improving economic conditions nationally and internationally and recovery from recession is encouraging people to spend more and save a smaller proportion of the income because the economy is doing very well and they can rely on their spending and previous investments for financials security. 8.

Importance of Communication to Criminal Justice Professionals Essay - 1

Importance of Communication to Criminal Justice Professionals - Essay Example Barriers to effective communication as well as probable solutions have also been identified. Communication can either be verbal or nonverbal. Verbal communication uses the spoken language to convey a particular message. It can be used to respond to verbal or nonverbal communication. Nonverbal communication does not involve speaking. Rather, it employs the use of signs and gestures to convey information. It involves extensive use of the body organs in communication. There are various components of communication. These include; the source of information, the message or the information itself, the method or the channel through which the information will reach the recipient, the recipient as well as the feed back of the information. All these are significant in the communication between professionals in the criminal justice and also between them and their clients. In order for accused persons to be judged of a certain crime, the professionals need to analyze and evaluate the in formation provided by the accused or the aggrieved. Effective communication becomes essential in order for the parties involved to understand the matters and make an informed decision. The process of communication is vital in the criminal justice. It should present all the involved parties with a chance to put forward complaints or defense regarding particular cases. Professionals in criminal justice should offer assistance depending on the information provided by the victim. Sharing of information is important in order for each and every player to understand his or her role in the process. The process involves sharing information from one level to another (Casey 2000). The components of communication are significant in this process since the judge highly depends on them to make the evaluation. The prosecutor presents his/her information against the accused who is also supposed to be effective in communicating in defense. The second most important component is the message or